Terms of Service – Privacy & Terms

Terms of Service – Privacy & Terms

(Last updated: July 14, 2024)

1. General presentation

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the www.chateaudemusset.com website are informed of the identity of the various participants in its implementation and monitoring:

1.1 Publisher

This website is published by the SCE Y. FOUCARD ET FILS Company, registered as a company at the Libourne Registre du Commerce et des Sociétés under number 321469603, and whose head office is located at Château Chêne-Vieux – 34, route de Saint-Emilion – 33570 Puisseguin, France and whose telephone number is +33(0) 5 57 51 11 40. Its intracommunity VAT number is FR95321469603.

1.2 Publishing directors

1.3 Website construction

1.4 Host

OVH 2 rue Kellermann – 59100 Roubaix – France Contact : https://www.ovh.com/fr/support/

2. Terms and conditions of use

2.1 General conditions of use

Use of the www.chateaudemusset.com website implies full acceptance of the general conditions of use set out below. These conditions of use may be amended or supplemented at any time, and users of the www.chateaudemusset.com website are therefore advised to consult them regularly.

2.2 Choice of law and juridiction.

Any dispute relating to the use of the www.chateaudemusset.com website is subject to French law. Exclusive jurisdiction is granted to the competent courts of Paris.

2.3 Protection of minors

The abuse of alcohol is dangerous for your health. Consume in moderation. In accordance with article L. 3342-1 of the Public Health Code (France) which stipulates that the sale of alcohol to minors of less than eighteen (18) years old is prohibited, you undertake, in visiting www.chateaudemusset.com website, to be over the age of eighteen (18) years on the date of your visit. Furthermore, website visitors coming from countries outside France undertake to comply with the legislation of their country.

2.4 Interactive spaces

Interactive spaces (comments on articles, contact forms, etc.) are available to users. SCE Y.Foucard et fils reserves the right to delete, without prior notice, any content posted in these spaces which contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, SCE Y. Foucard et fils also reserves the right to take legal action against the user, particularly in the event of a message of a racist, offensive, defamatory or pornographic nature, whatever medium used (text, photography, etc.).

3. Content

3.1 Intellectual property and counterfeits

This entire site is subject to French and international legislation on copyright and intellectual property.

SCE Y. Foucard et fils owns the intellectual property rights or holds the usage rights on all elements accessible on the site, such as texts, trademarks, logos, graphics, photographs and software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without prior written authorization.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the France’s Intellectual Property Code.

3.2 Description of services provided

The purpose of the www.chateaudemusset.com website is to provide information concerning the Château de Musset and the Château Chêne-Vieux.

SCE Y. Foucard et fils strives to provide information as accurate as possible on www.chateaudemusset.com website. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to itself or the third party partners who provide this information.

All information indicated on the www.chateaudemusset.com website is given for information purposes only, and is subject to change. Furthermore, the information on www.chateaudemusset.com website is not exhaustive. It may be subject to modifications since it has been online.

3.3 Hypertext links

The website may include links to other websites or other internet sources. SCE Y. Foucard et fils cannot be held liable for the content, advertising, products, services or any other material available from these websites or external sources.

SCE Y. Foucard et fils cannot be held liable for the links to its site from other websites. The implementation of such links is also prohibited without the prior written consent of SCE Y. Foucard et fils.

4. Technical Environment

4.1 Website availability

This website should be accessible to users at any time. Any interruption due to technical maintenance, the deletion of all or part of its services or the modification of their content may however be decided by SCE Y. Foucard et fils, without notice. It cannot be held responsible for any damage which may result for the user of the site or any third party.

4.2 Responsibility of website users

Website users undertakes using recent equipment, viruses-free and with an updated latest generation browser.

SCE Y. Foucard et fils cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing www.chateaudemusset.com website, and resulting either from the use of equipment not meeting above specifications, either due to the a bug or an incompatibility.

It cannot either be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of www.chateaudemusset.com website.

Finally, the download of any content is at the user’s own risk and under their sole responsibility. Consequently, SCE Y. Foucard et fils cannot be held responsible for any damage suffered by the user’s computer or any loss of data due to some content’s downloading.

4.3 Software and applications used

The following software and applications are used to create this website :

  • WordPress is used for the site publishing
  • The WordPress theme used was created from the Customizr theme
  • The WordPress extension Contact Form 7 is used to create contact forms
  • Un reCAPTCHA Google v3 is used to prevent contact forms submissions from bots
  • The WordPress extension Cookie Notice par dFactory is used to collect website users consent to the use of cookies
  • The WordPress extension Polylang is used to offer a multilingual version of the site
  • The WordPress extension Redirection is used to perform redirections
  • Google Analytics (Google Inc.) is used to analyze visitors’ use of our site in order to improve their experience
  • Google Maps et Google My Maps (Google Inc.) are used to display the location of the châteaux
  • Stripe‘s payment module is integrated to initiate a payment and it’s credit card data collection form is encapsulated. Here are the links to the End-users conditions and the Privacy policy.

In addition, the following softwares are also used:

  • Baqio is used to manage our customer base and track our interactions with them, including during orders
  • Brevo is used to send email campaigns as well as confirmation emails for subscription to our Newsletter

Those softwares and applications are protected by intellectual property rights held by third parties.

5. Personal data and Cookies

5.1. Personal data collected through the website

When browsing www.chateaudemusset.com website (ordering online, subscribing to the newsletter or using the contact form), you will be required to provide us with personal data.

These data are intended to be used for the proper management of your order or to give you information about our company, our products and services.

None of your personal data is published without your knowledge, exchanged, transferred, assigned or sold on any medium to third parties. They can nevertheless be transmitted to companies which contribute to the execution of orders (management, processing, payment, delivery).

These data are also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with Law n°78-17 of 6th January 1978 and with EU regulation 2016/679 of the European Parliament and the Council of 27th April 2016, you have a right of information, access, rectification, deletion, limitation and portability relating to your personal data. These rights can be exercised :

  • adressing a letter to the following postal adress: Château Chêne-Vieux – 34, route de Saint-Emilion – 33570 Puisseguin – France
  • online sending an email to contact@chateaudemusset.com
  • online using the contact form

5.2. Newsletter subscribtion

If you have entered your email address in the newsletter subscription form, or you have checked the box indicating that you agree to be informed of new products and prices during the « Summary » stage of your order, you may receive emails from us, sent using the a href=”https://www.brevo.com/”>Brevo software.

If you no longer wish to be informed of new products and prices, simply click on the unsubscribe link present in each of the information emails that we send, including the confirmation email sent to you upon registration.

5.3. Using the contact form

To prevent spam, we have integrated Google reCAPTCHA version 3 into this form. Use of this feature is subject to Google’s Privacy Policy and Terms of Service.

5.4 Cookies

Browsing www.chateaudemusset.com website may cause the installation of cookie(s) on your computer. A cookie is a small file, which does not identify you, but which records information relating to your browsing on a site. The data thus obtained aims to facilitate subsequent navigation on the site, and is also intended to enable various traffic measurements.

Refusing to install a cookie may result in it being impossible to access certain services. You can, however, configure your browser to refuse the installation of cookies. The operating mode depending on the browsers is described on the CNIL (Commission Nationale Informatique et Libertés) website. You may also search the dedicated operating mode for your browser on any search engine, using key words such as « manage cookies » followed by the name of your browser.

5.5 Google Analytics

This website uses Google Analytics, a website usage analysis tool provided by Google Inc. (« Google »). The data generated by the cookies used by Google Analytics regarding your browsing of the site (including the URL of the links through which you accessed the site, your access provider, or your IP address) will be transmitted and stored by Google on servers located in the United States.

Google will use this information for the purpose of evaluating your browsing of the website, compiling reports on website activity for us and providing other services relating to website activity and usage of the Internet. Google may share this data with third parties if required by law or when these third parties process this data on behalf of Google, which includes us. Google will not combine your IP address with any other data held by Google.

Disabling the installation of cookies on your browser prevents this transmission.